SERVICES/

Managed IT Support

At Intello IT, we understand your needs when it comes to IT support. Our highly skilled experts provide managed IT support that is specifically tailored to your business IT infrastructure. By allowing our team to manage your system, you can focus on the core functions of your business.
Intello IT’s facilities are aimed to proactively care for your IT infrastructure and reduce risks on a monthly basis with cautious set-up, preparation and management of IT services. By managing your IT system, our team will ensure that your infrastructure is constantly protected and securely maintained. Intello IT support services include preventative measures, services in cases of emergency and the management and regulation of technology. Our experts are always up to date with the latest technology and software to ensure that you will always receive the latest information, support and procedure for your business.
We are dedicated to managing your current IT system and can provide knowledgeable support for your in-house technicians. With a flat fee each month, our managed IT services will empower your company to run quickly and efficiently. Our monthly fixed rate is a great choice for clients who are serious about their IT needs and understand the costs associated with not having first-rate IT infrastructure.

Our services include:

– Managed antivirus and Anti-Malware
– Managed Anti-Spam
– Managed Desktop
– Managed Server
– Network Management
– Vendor Management
– Network plan created and updated regularly
– Monitored Security
– Management of domain names
– Priority phone support
– Onsite support when required

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

– Sydney CBD
– Western Suburbs
– South Western Suburbs
– South Suburbs
– South East Suburbs
– North West Suburbs

Why INTELLO?

We make IT simple

EXPERIENCED

For over a decade, we have built a reputation for delivering quality IT support across Sydney. Our team members are all highly qualified, taking part in regular training to ensure they are up to date with the latest technology. We have experience in delivering IT solutions to small, medium and large organisations. We tailor IT services depending on the business requirements of our clients and have been successful in providing exceptional business results that increase the productivity and efficiency of our clients’ businesses.

RELIABLE

When we engage with our customers, our friendly team of experts take the time to comprehensively understand the matter to ensure they can resolve the issue and provide you with any additional information you may require. We will always be available to take your call and attend to your issue with utmost urgency, ensuring as little downtime as possible for your employees. We also understand that no business is alike, with different needs, goals and budgets. We’re adaptable, flexible and agile, ensuring our services meet your budget and convenience.

COMPETITIVE PRICING

Intello IT focus on reducing your IT running costs through diagnosis and energy efficiency evaluation. We will analyse your current budget on IT services and work with you to figure out methods to minimise costs in your business so that you can invest the savings elsewhere and improve your IT infrastructure. Our pricing model is structured to fit your finances and be scalable with your changing business needs. We’ll also ensure that we will give you a direct quotation for a one-off service or secure a fixed monthly rate for IT management services.

INDEPENDENT ADVICE

Although we have strong partnerships with leading IT vendors, we are totally independent and are committed to providing you with trustworthy and honest advice. This sets us apart from competitors and provides strength and certainty to our customers, assuring you that the proposed solutions are recommended with your best interests in mind. Our advice is provided by experts in the industry, with a wealth of knowledge and experience.

QUALITY SERVICE

Our team of experts constantly undergo training to be sure the quality of service exceeds your expectations. Our open minded and flexible attitude means we listen to the needs of our clients, and therefore act as an integral part of your business. We recognize the importance IT plays in business today and as a result do not compromise on the quality we provide. We take pride in prompt solutions, last outcomes and establishing strong business relationships.

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