Do you need IT Service
Management?
We Pride Ourselves on our High Level of Professionalism & Integrity in Every Aspect of Our Services
INTELLO provides 24/7 IT Support and assistance for all technology devices that may be used in the office, home or remotely such as computers, laptop, phones, internet, website, telecommunications and everything else in between.We ensure our IT support is swift so that your employees receive as little interruption as possible, causing minimal disruption to your work environment.
At INTELLO IT, we understand that every organisation is unique, and so should their dedicated IT support service. For this reason, we offer a comprehensive range of 24/7 IT support in Sydney through flexible plans and agreements:
On-Demand Support — Pay as you go for support only when needed. This is perfect for small organisations who may require 24/7 IT support in Sydney from time to time, such as in emergencies or ad-hoc requests. You can also use this service if you have an existing IT team but need that extra hand during busy times.
Unlimited 24/7 IT Support — This plan is designed for medium to large organisations requiring ongoing business IT support. It eliminates the need for in-house personnel and provides comprehensive coverage for an affordable fixed monthly fee. No more hidden costs or overrun hours — just reliable support whenever necessary.
The INTELLO IT team is passionate about helping your business grow through a range of additional IT services.
We offer end-to-end IT solutions, including network management, hardware maintenance and software upgrades. This approach keeps your systems running efficiently, minimising downtime and improving productivity.
Protect your business with our advanced cybersecurity offerings. We provide firewall management, data protection and ongoing monitoring to safeguard your network from threats.
We'll help you make informed decisions on technology investments by assessing your current systems, providing expert recommendations and developing strategies for scalable growth.
We understand that time is critical for IT emergencies. Our team is available 24/7 to respond promptly to urgent issues. Whether it's a server crash, security breach or network failure, you can expect a fast response to minimise disruption to your business.
Yes, our IT support services are flexible and tailored to meet your needs. Whether you need occasional help with On-Demand Support or consistent assistance with Unlimited 24/7 Support, we offer plans that align with your goals and budget.
Our Unlimited 24/7 IT Support plan includes ongoing IT management, monitoring and troubleshooting. This covers everything from network security and software updates to user support and hardware maintenance, ensuring your IT systems run smoothly without unexpected costs.
Yes, our On-Demand Support is ideal for small businesses that occasionally need assistance. This service provides flexibility, allowing you to pay only for the support you need, whether it's troubleshooting or emergency fixes.
Absolutely. We can complement your in-house IT team by providing extra support during peak times or handling specialised tasks. Our flexible and adaptable approach guarantees we fit seamlessly into your current operations. Our skilled specialists can deliver fast, reliable assistance with complex or time-consuming IT issues so your team can focus on core operations.
We provide IT support for businesses across all sectors — from finance and healthcare to retail and manufacturing. Our specialists are equipped to handle diverse IT environments, offering customised solutions that fit industry-specific needs. Our over 10 years of experience have helped companies of all sizes minimise downtime and stay competitive.
Outsourcing IT support gives you access to specialised expertise without the overhead of an in-house team. You benefit from cost savings, 24/7 availability and scalable services that grow alongside your business. It also frees up internal resources, allowing your team to focus on core activities. As one of Sydney's leading IT support companies, INTELLO delivers fast, reliable and tailored solutions without the need for long-term commitment.
Why Choose Intello?
Highly Experienced Specialists
For over a decade, we have built a reputation for delivering quality IT support across Sydney. Our team members are all highly qualified, taking part in regular training to ensure they are up to date with the latest technology.
We have experience in delivering IT solutions to small, medium and large organisations. We tailor IT services depending on the business requirements of our clients and have been successful in providing exceptional business results that increase the productivity and efficiency of our clients’ businesses.
Competitive Pricing
Intello IT focus on reducing your IT running costs through diagnosis and energy efficiency evaluation. We will analyse your current budget on IT services and work with you to figure out methods to minimise costs in your business so that you can invest the savings elsewhere and improve your IT infrastructure.
Our pricing model is structured to fit your finances and be scalable with your changing business needs. We’ll also ensure that we will give you a direct quotation for a one-off service or secure a fixed monthly rate for IT management services.
Reliable, Flexible & Adaptable
When we engage with our customers, our friendly team of experts take the time to comprehensively understand the matter to ensure they can resolve the issue and provide you with any additional information you may require.
We will always be available to take your call and attend to your issue with utmost urgency, ensuring as little downtime as possible for your employees. We also understand that no business is alike, with different needs, goals and budgets. We’re adaptable, flexible and agile, ensuring our services meet your budget and convenience.
Independent & Transparent Advice
Although we have strong partnerships with leading IT vendors, we are totally independent and are committed to providing you with trustworthy and honest advice. This sets us apart from competitors and provides strength and certainty to our customers, assuring you that the proposed solutions are recommended with your best interests in mind. Our advice is provided by experts in the industry, with a wealth of knowledge and experience.
Get Started with a Free 24 Hour IT Evaluation
We’ll assess your situation and provide the best tailored IT solutions
