IT Service Providers Sydney

IT SERVICES

INTELLO has a comprehensive list of IT services ranging from basic help desk/remote support to fully manage IT support for existing infrastructure and cloud based services.

With managed IT support, we take complete care and responsibility for your overall IT infrastructure, hosted services and your day-to-day maintenance with exceptional customer service. Our range of services include:

What services do we provide:

Managed IT Support

At Intello IT, we understand your needs when it comes to IT support. Our highly skilled experts provide managed IT
X
Managed IT Support

At Intello IT, we understand your needs when it comes to IT support. Our highly skilled experts provide managed IT support that is specifically tailored to your business IT infrastructure. By allowing our team to manage your system, you can focus on the core functions of your business.
Intello IT’s facilities are aimed to proactively care for your IT infrastructure and reduce risks on a monthly basis with cautious set-up, preparation and management of IT services. By managing your IT system, our team will ensure that your infrastructure is constantly protected and securely maintained. Intello IT support services include preventative measures, services in cases of emergency and the management and regulation of technology. Our experts are always up to date with the latest technology and software to ensure that you will always receive the latest information, support and procedure for your business.
We are dedicated to managing your current IT system and can provide knowledgeable support for your in-house technicians. With a flat fee each month, our managed IT services will empower your company to run quickly and efficiently. Our monthly fixed rate is a great choice for clients who are serious about their IT needs and understand the costs associated with not having first-rate IT infrastructure.

Our services include:

– Managed antivirus and Anti-Malware
– Managed Anti-Spam
– Managed Desktop
– Managed Server
– Network Management
– Vendor Management
– Network plan created and updated regularly
– Monitored Security
– Management of domain names
– Priority phone support
– Onsite support when required

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

– Sydney CBD
– Western Suburbs
– South Western Suburbs
– South Suburbs
– South East Suburbs
– North West Suburbs

Cloud Services & Migration Business

Migration to the Cloud enables organisations to run with flexibility, scalability and efficiency. Migrating to Cloud also enables convenient and
X

Cloud Services & Migration Business

Migration to the Cloud enables organisations to run with flexibility, scalability and efficiency. Migrating to Cloud also enables convenient and on-demand network access to a broad range of resources. The Cloud shortens IT upgrades, allows prompt conversions and increases physical space.

Intello IT can help you shift to the Cloud by consulting with you to strategise a solution that fits your needs and budget. Our team will then implement a solution and guide your employees on how to use it.

Migrating to Cloud
This service is aimed at businesses looking to upgrade their IT systems without the
extra costs of hardware or outsourcing maintenance. We provide honest advice to
assist our clients in deciding when and how to migrate to the cloud

Cloud-to-Cloud Migration
This service is designed for organisations that have used Cloud before and are looking
to upgrade their Cloud structure to better protect their business data.

Application and Data Migration
This service is aimed to support organisations increase accessibility of their data and
organise divisions of their staff. It can cultivate additional collaboration between team
members based in different locations

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

Continuity & Disaster Recovery

Business Continuity Business Continuity is the way a company prepares in the situation of disaster recovery. It is an arrangement of
X
Continuity & Disaster Recovery

Business Continuity

Business Continuity is the way a company prepares in the situation of disaster recovery. It is an arrangement of steps that are undertaken to help an organisation recover should any type of disaster occur. This program prepares for multiple problems and is recommended to be regularly practiced. Business continuity guarantees that critical functions can remain during and following the event of an IT disaster. Business Continuity involves all-inclusive planning geared toward long-term challenges to the success and functionality of a business.

Disaster Recovery

Disaster recovery contains a range of actions an organisation must take to restore and proceed with business following an incident. At Intello IT, we will create a disaster recovery plan and train your staff to be familiar with the specific actions needed to be carried out during the case of a disaster.

In today’s technology driven environment, data and application availability are critical for the continued operation of every business. Any system interruption can cost your business time and money. IT disaster recovery plans are crucial to cope with an emergency such as fire, natural disaster or power loss. In the event of a disaster, Intello IT can provide virtual environment to your IT infrastructure or remote access to get your business back to normal without major disruption.

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

 

IT Upgrade & Migrations

IT Upgrade The process of switching existing software with a newer version of the same software IT Migration Migration can involve a range
X
IT Upgrade & Migrations

IT Upgrade

The process of switching existing software with a newer version of the same software

IT Migration

Migration can involve a range of different approaches but the main method is replicating applications from one product to another

The process of upgrading is often postponed or completely avoided by business owners. Businesses hesitate to take the time to risk the present functionality of their system. This can lead to outdated software with low quality user-experience and reduced security. In some cases, failing to upgrade your software can put systems and private data at risk.

To ease the process of your software upgrade, our team will conduct a thorough assessment to understand the state of your current application. We will then develop an upgrade strategy that will make full use of new features and improved functionality.

Software upgrades come in a variety of forms. What is suitable for one situation or business, may not be suitable for another. This is why we ensure that our qualified teams have extensive knowledge and that they can apply this knowledge to work with your company.

The benefits of upgrading:

  • Upgrades offer new features and functions
  • Upgrades improve user experience and performance
  • Ensure software is compatible with new devices
  • Allow integration with new technologies
  • protect the stability of software

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

Virtualisation Solutions

Virtualisation is a software technology that enables multiple operating systems and applications to run on the same server at the
X
Virtualisation Solutions

Virtualisation is a software technology that enables multiple operating systems and applications to run on the same server at the same time. Virtualisation Solutions can maximise the utilisation and return on investment of the existing IT infrastructure including servers, storage and networking. This service provides an IT business solution that reduces costs and downtime while improving business continuity and efficiency. Virtualisation allows companies to run multiple virtual servers on a single physical server via specially designed software.

Before virtualisation, it was common to dedicate one server to each separate application. Nowadays, businesses can reduce their need for physical space to house a “server farm” by utilising virtualisation, ultimately decreasing office space costs. Other benefits include:

  • Improved backup. Virtualisation provides companies with a better redundancy solution without the price of additional hardware.
  • Enhanced environment. Testing new applications used to involve capitalising on more hardware however, with virtualisation, IT support personnel can run software without affecting the performance of existing applications.
  • No problematic or time-consuming changeovers. Virtualisation allows for a seamless transition without disrupting the application process.
  • Manageable migration. Virtualisation enables the moving of virtual servers from one physical machine to another operating different hardware.
  • Quick recovery from unplanned interruptions
  • Reduced spend on IT personnel
  • Greater flexibility from improved performing servers and better-quality application implementation

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

IT Consulting Services

Our team of professionals at Intello IT will help you identify your goals and set about designing the best suitable
X
IT Consulting Services

Our team of professionals at Intello IT will help you identify your goals and set about designing the best suitable IT architecture to achieve them. Throughout every consultation, our highly skilled experts can assess your IT needs, devise a plan, and guide you carefully through the project, ensuring that each stage is moving you towards your ultimate goal.

We specialise in assisting small, medium and corporate businesses get the most out of their IT systems. Using our team of certified professionals you will obtain the best advice and expertise without the cost of full time internal IT employees. If your business doesn’t have an in-house IT person, our team of experts can assist with IT requirements within your company. Our IT Consulting Services in Sydney assist businesses with large and small IT projects ranging from:

  • Desktop computer upgrades
  • Software upgrades
  • Storage device assistance
  • Computer networking
  • Software licensing assistance
  • Backup systems
  • System recovery
  • Disaster recovery
  • Anti virus
  • Web/Email filtering
  • Equipment protection
  • Many other facets of IT systems

With a wide range of IT Consulting Services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

Data Centre Services

Data centre services can involve both hardware and software to create, implement, or maintain a data centre, or enhance what
X
Data Centre Services

Data centre services can involve both hardware and software to create, implement, or maintain a data centre, or enhance what a data centre does for an organisation.

Intello IT will provide you with a high-quality long-term solution to increase your business’s efficiency and reduce your risks and costs. Transitioning your in-house environment to a data centre lessens the disturbance and expenditure of managing your own IT team.

Intello IT Data Centre Services will provide your organisation with the flexibility and uptime you require, ensuring you have the highest quality connections running at full capacity. You can trust Intello IT Data Centre Services to carry your business into the future with smarter, better cabling that ensures your data is travelling at the highest possible speed.

Our services include:

  • Hardware installation and maintenance
  • Data backup and archiving
  • Controlled internet access
  • Managed email and messaging

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

Internet solutions

The wrong internet solution can significantly hinder the productivity and communication within a business and home. Many companies are completely
X
Internet solutions

The wrong internet solution can significantly hinder the productivity and communication within a business and home. Many companies are completely unaware that their business is suffering as a result of slow internet speed. You can often move to a higher-grade internet for little to no extra cost. Our team of experts at Intello IT will plan, deliver, and maintain the right internet solution that suits your home, company and budget.

These services include:

ADSL services

High coverage broadband ADSL is perfect for small businesses. ADSL is a common and affordable fixed line internet familiar to most small business owners; however, its capacity is most suitable for use amongst a smaller group of people.

ADSL is ideal for:

  • A business with 1-10 people with regular internet usage
  • Branch offices requiring a secure, private network
  • Providing larger offices with backup internet connection
  • Connections for email servers or similar applications.

Fibre Links
The latest advancement in broadband technology, fibre optic broadband guarantees fast speeds for daily internet requirements. Its name comes from the use of plastic or glass cables, which allow for quicker data transfer as opposed to the standard copper wires, which are used in regular broadband connections.

Advantages of Fibre Links include:

  • Longer Distance: in fibre optic transmission, optical cables provide low power loss, which means that signals can be transmitted to a longer distance than copper cables.
  • Low Security Risk: Data or signals are transmitted via light in fibre optic transmission, therefore there is no way to scan the data being transmitted by “listening in” to the electromagnetic energy transmitting through the cable, which guarantees security of information.
  • Small Size: fibre optic cable has a small width. For instance, the cable diameter of a single OM3 multimode fibre is approximately 2mm, which is smaller than that of coaxial copper cable.

Ethernet

Ethernet is a broadband internet technology providing robust, high-speed data connectivity to cope with data-intensive applications such as: operating multiple IP voice lines, Virtual Private Networks enterprise web hosting, file sharing and Local Area Network connectivity. Ethernet broadband is considered a ‘step up’ from ADSL broadband, offering data speeds that are faster than a regular DSL.

Advantages of Ethernet include:

  • Choice of fibre or copper infrastructure
  • Reliable speeds from 10Mbps – 100Mbps
  • User-friendly online portal to monitor data usage

 

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

Wireless solutions

Wireless networking is the most proffered connectivity system for homes and organisations as it allows flexibility for both location and
X
Wireless solutions

Wireless networking is the most proffered connectivity system for homes and organisations as it allows flexibility for both location and device connection. At Intello IT, our team of professionals will recommend the best way to enhance and optimize your wireless infrastructure and select the most suitable wireless solution for your home or business. Our experts can also advise you on the best equipment to use, so you won’t experience any missed connections that can affect your business.

Intello IT will effectively configure, diagnose, optimise and secure your wireless network through the management of

  • Traffic flows
  • Network topologies
  • Network protocols
  • Hardware
  • Software
  • Diagnostic tools

Advantages of Wireless Networking include:

  • Improved Communication. Wireless technology enables employees to work collaboratively by sharing files and discussing projects through mobile devices.
  • Going wireless means that staff members are not restricted to their desks. They can work from mobile devices throughout the office, enabling staff members to collaborate more effectively.
  • It allows a large number of people to access your network
  • Cost Effective. Wireless solutions eliminate the need for costly cabling services and wiring maintenance. Additionally, by going wireless, you’ll increase staff productivity, which will save you time and money
  • Better access to information. Wireless Networking will bring network access to areas that will be difficult to connect to a wired network. For example: adding wireless access points to a warehouse or underground office.

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

IP Telephony Solutions

IP telephony enables you to extend highly protected, reliable, and consistent communications services to all members of a company or small
X
IP Telephony Solutions

IP telephony enables you to extend highly protected, reliable, and consistent
communications services to all members of a company or small business whether
they’re working from an office, remotely, or mobile. This service brings together voice,
messaging, video, conferencing as well as collaborative applications to computers and mobile devices, enabling users to easily communicate in any workspace.

Benefits of IP Telephony Solutions:

Cost Effective
IP telephony solutions will reduce call costs; increase productivity and lower support
requirements.

Flexibility
Can be installed either in-house, data centre, on its own hardware or within your
virtualised environment. At Intello, we’ll be sure to tailor our services based on your
specific needs.

Facility
The ability to scale capacity to meet business demand.

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

 

Mobility Solutions

This service is a growing trend where employees can use their mobile devices and cloud services to remotely perform various business
X
Mobility Solutions

This service is a growing trend where employees can use their mobile devices and
cloud services to remotely perform various business tasks. Collaboration, connectivity and communication are necessary for the efficiency of organisations. We understand it is a constant endeavour to improve employee interactivity and create seamless experiences for customers. Our team of experts can provide you with the right support, to recommend and implement the most suitable solution within your existing IT infrastructure.

There are three main classes of mobile computing items:

  • Portable computers: Intended as hosts for software such as laptops, notebooks, notepads, etc.
  • Mobile phones such as cell phones, smart phones, phone pads etc.
  • Wearable computers: software agents such as watches wristbands and keyless implants.

Advantages of Mobility include:

  • Remote access. Through mobility solutions, your workforce will be able to conveniently work outside of the office. This is useful for those who wish to work from home or simply access their work after hours
  • By implementing mobility solutions, your staff will be able to work on documents with
    other mobile staff members. It also enables different companies to collaborate

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

Security Solutions

A firewall is a system security method that monitors inbound and outbound network traffic, regulating content based on a distinct set
X
Security Solutions

A firewall is a system security method that monitors inbound and outbound network
traffic, regulating content based on a distinct set of security policies. Firewalls have the potential to create a barrier between secure and controlled internal networks that can be trusted and untrusted external networks. A firewall is the best system to protect your computer system from cyber attacks. It will control your connection and is an essential tool in a basic security arsenal, along with an anti-virus device.

Our team at Intello IT will ensure that your business is protected from threats that exist online and throughout your network. We ensure that the proper security systems are in place, making sure all your critical business data is safe. Our team also focuses on your employees and clients, protecting them from virus attacks and other IT threats. We will also train your staff to recognise a threat to the business and the steps to take if your system is in danger.

Benefits of Firewall include:

  • Screens Traffic. A firewall monitors all of the traffic entering your computer network. A two-way firewall does double duty and monitors the traffic exiting your network as well. Information is sent across networks in packets. Those packets allow the firewall to examine and limit potentially hazardous content.
  • Prevents hackers. While hackers typically represent an extreme group, individuals who you may not suspect, such as neighbours, can also take advantage of an open Internet connection you may have. A firewall prevents such intrusions, ensuring your network is completely secure.
  • Prevents Keyloggers. A keylogger is spyware software that cybercriminals try to put on your computer in order to target your keystrokes. After they can detect what you’re typing in and where, they can use that information to do the same thing. This knowledge can help them log in to your private online accounts. A firewall will reduce this risk, ensuring your personal and business information is secure and protected.

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs

IT Disaster Recovery Plan

When a disaster hits an organisation, it can be a stressful time for everyone involved. Having a Disaster Recovery Plan
X
IT Disaster Recovery Plan

When a disaster hits an organisation, it can be a stressful time for everyone involved. Having a Disaster Recovery Plan in place can help ease that stress and minimise the risk to your organisation. A Disaster Recovery Plan is a set of procedures or documented process to recover and guard IT infrastructure following a disaster. This Plan is developed and recorded in written form to specify the procedures the business is to follow in the event of a disaster.

At Intello IT, we will detail what employees must do in the event of a disaster, what communication between employees is required, and the time frame within which critical IT services need to be reinstated. Our plans also include a description of key roles and responsibilities, so that anyone assigned to a particular role understands what is required when the outage occurs.

We understand that effective disaster recovery planning is about constant interaction and communication among employees within the organisation, which is why we take the time to take your staff through the required steps and roles of your disaster recovery plan.

To ensure that your Disaster Recovery Plan will work effectively; we will test it regularly and solve any issues that may arise. It is also important to note that Disaster Recovery plans are revised and updated as business and IT environment change, in order to ensure smooth implementation of the plan in the event of a disaster.

Our procedure involves:

  • Minimising disruption of business
  • Minimising delays
  • Ensuring a high level of security
  • Ensuring trustworthy backup systems

With a wide range of IT services available to clients throughout Sydney CBD and metropolitan, we are proud to be an industry leader in the IT maintenance industry. Our services are available throughout the entire Sydney Metropolitan area including:

  • Sydney CBD
  • Western Suburbs
  • South Western Suburbs
  • South Suburbs
  • South East Suburbs
  • North West Suburbs
  • North West Suburbs