We live in a day and age where data is a resource that can be valued more than oil. The way that you manage your business data and the information it comprises ultimately affects your business for better or worse. The majority of Australian businesses rely heavily on technology, meaning they need IT support personnel that can fix IT problems in little to no downtime. While some companies choose to manage their IT support in house, many have shifted to outsourcing IT providers to manage their data systems.
If you’re considering switching to an outsourced IT support company, here are some of the benefits:
1. Reduces operating expenses
If you currently have an IT Support Team, you bear the costs of recruitment, weekly wages and hardware for these employees. However, outsourcing an IT Support Company means that you can have access to the same maintenance with a fixed monthly cost. This could save you thousands of dollars throughout the year that could be put towards managing other facets of your business.
2. Enables businesses to focus on business objectives
IT issues are the worst kind in any workplace. It can deter leaders and managers from focussing on daily tasks and cause major disruption to the workplace. When you outsource an IT Support Company, you give sole responsibility to an individual or group who manages all IT tasks. With an outsourced IT Support Company, your employees can concentrate on their own duties and cater to your clients.
3. Responding to changes in demand
A successful product launch or offer is always great for business but it can cause major IT issues for your internal IT Support Team. An outsourced IT provider will react to this demand quicker and more efficiently, especially when your business relies on technology resources.
4. Improves IT support outside working hours
If your business is based from nine to five, it can be difficult to get in touch with your in-house team in times of emergency outside the office hours. An outsourced IT Support Company will support you through inconvenient hours, giving you peace of mind that somebody is ready to cater for your business and clients.
5. Gives you access to an experienced industry professional
Unless your business is IT, it is highly unlikely that you will continue to invest in keeping up to date with the latest technology and industry standards. An IT Support Company will provide you with the latest knowledge, software and technology so that your business will benefit from the latest industry innovations. This will also give you a competitive advantage that will set you apart from your competitors.
Whether you wish to engage an IT Support Company for the first time or shift to a new provider, making the switch to Intello is a seamless, hassle-free move. Contact us today